At The Equipment Centre we are determined to offer the best service at an affordable price. Our professional outlook to handling repairs and services has made us the service centre for top notch brands.
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Completed ProjectsTHE EQUIPMENT CENTRE
Plot 101 -Unit 12 -East-Gate-Entrance
Gaborone International Commerce Park , Gaborone , Botswana
Have Any Question
(267) 3500939 / 71489500/71651082
Our Services
Consultation
If you are starting a new product and need advise of what is needed to complete your project, we can advise on the best equipment to use.
Sales
We sell genuine quality products and are the distributors for Hatz, Solo, and MicronAir. We also sell our agents products such as Makita, Honda, Bosch and Ryobi
Repairs
Our staff are fully trainined to complete repairs for Rollers, Engines, Rammers , Power Tools, Lawnmowers, Hydrolic machines , Waterpumps, Pumps, Generators ….
Trailer Engineering
We build and custom make trailers to carry your machinery from water pumps to standby generator . We build road worthy trailers or fully enclosed trailers.
Sales of Replacement Parts
We sell replacement parts for top brand generators, waterpumps , lawnmowers, rollers, rammers. We also can order stock for any genuine branded machine
Sales of Second hand or Refurbished Equipment
From time to time our team refurbishes old equipment and sells equipment we can garantee. Check out our sales pages for the latest Refurbished equipment.
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Happy Client
Our Work Process
We receive machines on behalf of agents and clients . Please help make this process a simple one.
1
Drop Off of Machines
When dropping off a machine you need to supply us with a purchase receipt or copy of it so that we can claim warranty if needed. All machines dropped off will have a delivery or receiving note that is proof of us taking in your machine. Once a machine is dropped off – it is handed over to our workshop to evaluate the problem – which can take from one day to 3 days depending on the wait in the workshop – it is then sent for quoting and you will be then emailed, whatapped or call with the cost or problem with the machine.
2
Workshop-Quoting Process
Once a machine is evaluated from the workshop the following happens :
IF A WARRANTY CLAIM IS NEEDED:
We check if the fault is a warranty fault or not with the respectable product companies – this process can take one day to a week depending on the warranty company.
-if given a warranty coverage, and stock is in hand we will repair or ask the provider to replce the machines (depending on the type of warranty given)
-if not covered under warranty – the client needs to decide whether or not to repair and pay for the repair at the quoted price.
IF WARRANTY CLAIM IS NOT NEEDED:
We request pricing for items needed to repair the machine and then supply a quotation for the machine to the client.
If you choose not to repair the machine whether rejected by warranty or due to any reason a stripping and Quoting fee will apply
From P250 – P1000 – depending on the size or hours spent on the machine.
3
GO-AHEAD BY CLIENT OR WARRANTY GIVEN
* A machine will only be repaired once a client agrees on the quotation and puts down a 50% deposit for the job . Depending on the stock needed for the machine, most machines can be done within 1-2 days if stock in in-house , however if stock needs to be ordered the client will be informed when the stock arrives
* If a warranty is given , if stock is in-house the repair or replacement letter will be issued within the day.
* No machines will be repaired without a formal go-ahead (through an Email, Whatsapp or signed on the job ard at the office
